Please read through the following terms & conditions prior to making a purchase.
- All the sale, discounted, brought with a coupon and gift voucher purchases are non-returnable, non-refundable & non-exchangeable.
- If you have received the damaged product or wrong product, please send it back to us with your order no. After sending the product back to us & delivered to us we shall send you a fresh piece.
CANCELLATIONS AND EXCHANGES
As our company policy we do not provide refund/return on any product once sold. Once the products are sold, they can be exchanged for replacement in a bigger or a smaller size (provided the aforementioned terms and conditions are met). We do issue a credit note for our customers, only when the desired size of the product is not in stock.
If the product is eligible for size exchange, you may write to us at orders@indianvirasat.com strictly within 48 hours of delivery to request exchange for exchange.
Once acknowledged by the team, please send the product back to us yourself, we do not have reverse pickup facility. Please do not forget to take acknowledgement receipt from the courier person about the number of products you are dispatching with his signature and mobile number. Indian Virasat will not be responsible for any lost shipment.
We do only size exchange once for all orders, items once sold are not taken back.
The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail (We do not have reverse pick up facility), as any returned items that is not received by indianvirasat.com will be treated as not returned.
Please note that the goods are your responsibility until they are returned to indianvirasat.com on the following address:
Address for the Exchange: Traditional Export Corporation, G1-932, RIICO Industrial area, Sitapura Jaipur-302022
- Purchase made during SALE are not eligible for any kind of return or exchange.
- Exchange can be done within 7 days for the date of delivery
- Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging and eligible for exchange.
- Please mention your name, address, number, email, and order id on the parcel along with the size needed.
Size exchange is available (in case of size exchange, the customer is eligible to get a bigger or smaller size, equal to the amount of the exchanged product minus the shipping/COD cost of to & fro).
Store credit equaling the amount of the exchanged product minus the shipping/COD cost of to & fro with a validity of 20 days from the date of receipt of store credit.
The cost of shipping to & fro (reverse pickup as well as shipping charges) for the product is to be borne by Customer.